Refund Policy

At BeWell, your satisfaction is our priority. If you're not entirely happy with your purchase, here's our straightforward refund process:

1. Time Frame for Refund: You have 14 from the date of purchase to request a refund.
2. Condition for Refund: The product must be in its original condition, unused and with its original packaging.
3. How to Apply for a Refund: Please send us an email at bewell@be-well.store with your order number and reason for the refund.
4. Refund Approval: Upon receiving your request, we will inspect the item. If your refund is approved, we will initiate a refund to your original method of payment.
5. Refund Timeline: You can expect the refund in your account within 3-5 business days.
6. Non-Refundable Items: Note that some items may be non-refundable or have specific return policies.
7. Return Shipping Cost: Unless the product is defective or the return is a result of our error, the shipping cost for returning the product will be borne by the customer.

For further inquiries or assistance regarding refunds, feel free to contact our customer service team.